Select your country to find out the cost of shipping
Free for orders over €45.00
Once we have received your order, delivery takes 1-2 working days to Italy, Spain and UK, and 2-4 working days to the rest of the world.
We use only the best couriers to deliver our orders to ensure you receive your parcel swiftly and in perfect condition The main couriers we use are BRT, DHL and UPS.
Undamaged items can be returned within 30 days from order placement, (exception is for items with factory defects). We do not accept returns on personalised items.
How to return an item
You can activate your return request by writing an email to email@example.com, make sure you include your order reference number and the name of the item you wish to return.
Shipping costs are customer’s responsibility.
You will receive your refund within 3 working days of us receiving your return item in our warehouse. A full refund will be made using the same payment method used for the order.
You can make a claim on products with visible factory faults by sending an email to firstname.lastname@example.org within 3 days of receipt, please include the order number and a photograph showing the defect. We will then arrange for a replacement item to be sent to you at no extra cost.
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